Classic 6 Watch Winders for Automatic Watches with 5 Watches Display Organizer - Off White
Returns & Exchanges Policy
Returns
*To return your product, please email to support@dukwinwatchwinders.com first to get your exact return information first.
To return your product, please follow as steps:
1. Email to support@dukwinwatchwinders.com first.
2. Send the picture and video regarding the issue via email or Whatsapp (If possible)
3. Please keep the original package and the lable where stick on the package box for several days.
4. We will refund you after we receive the item and finish quality check.
Return Address:
US address: LiqinLiu-[sally], 2220NW 14TH AVE,Gainesville.FL.32605-5213, US,7189714812
UK address: Kelvin Hui, 43 Chapman Close, Sheffield, South Yorkshire, S6 5BX ,UK, 07426435383
Customers should meet the following terms:
-Our returns policy covers 30 days. If 30 days has passed since the time of your delivery, unfortunately, we cannot offer you a refund or exchange.
-Please note that the platform had charged the buyer 5% transaction fee, if the buyer wants to return the goods for a refund for personal reasons, the refund we will give you will be 5% less.
-You are responsible for covering shipping costs when returning your item for personal reason. Shipping costs are non-refundable.
*Products must be returned in new, unused condition and in the original packaging, otherwise you may be charged a 20% restocking fee. Please note all return delivery costs are the responsibility of the customer.
*If you buy our watch winder with fingerprint lock, please delete your fingerprint before sending it back.
Faulty Goods
Faulty goods are covered by the manufacturer’s warranty - if you find fault with the goods you must advise us within 3 days of receipt of goods.
Refunds
Once your return is received and inspected, we will send you an email to notify you of the status of your refund.
If you are approved, returns will be processed within 14 business days of receipt of your item(s). Please note that payment processing is beyond our control and it may take up to 7-10 additional business days for the funds to be credited to your account used during checkout.
Order Cancellation
You can cancel your order within 4 hours of placing it. Please send an email to support@dukwinwatchwinders.com to request cancellation. We will NOT accept order cancellation request if the order have already been shipped.
*Note： If the buyer cancels the order arbitrarily, please note that the platform Shopify will charge a 5% transaction fee, so this transaction fee will be deducted from your payment and your refund will be reduced by 5%.
Important Notice: Orders paid with tips or gift cards are non-cancellable under any circumstances.
Order Processing Timeline:
We typically process orders within 1–3 business days. If the order has been shipped, we cannot accept a cancellation request.
*Exception: In case of out-of-stock items, we will send an additional email notification.
Late or missing refunds
If you still haven't received your refund after 10 business days, first of all, double check your bank account and ensure it is the same one used for purchase.
Following this, contact your credit/debit card company, it may take some time before your refund is officially posted.
Next, contact your bank. There is often some processing time before a refund appears in your account.
After performing each of these steps, if you are certain the refund has not be received, please contact us at support@dukwinwatchwinders.com.
Gift Card Policy
Please note that all gift card purchases are non-refundable and cannot be cancelled once the order is completed.
Note：
If the return is caused by the consumer, consumer should be responsible for the shipping fee. The specific fee should be based on the express company you choose.
If due to our reasons, the goods received are damaged or not correct, and the consumer is not required to bear the shipping fee for this reason.
Estimate delivery times:
2-5 days (United States)
2-6 days (Germany)
3-10 days (United Kingdom)
3-7 days (Australia)
7-25 days (International)
✅ 1-Year Warranty Covering All Manufacturing Defects.
✅ 30-Day Returns for a Risk-Free Purchase Experience.
✅ Free Replacement Parts for Quick DIY Fixes.
✅ Professional Troubleshooting Guides for Easy Self-Service.
✅ Anti-Shock Packaging to Ensure Safe Delivery Worldwide.
✅ 24h-48h Response to All Your Questions and Concerns.
Guarantee Safe Checkout
Classic 6 Watch Winders for Automatic Watches with 5 Watches Display Organizer - Off White
FEATURES
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Unique Design: Maintaining the functional features of a traditional watch winders with an eye-catching perspective watch holder storage to display your watches. This peerless innovation design men watch rotator box will be perfect as a centrepiece in your house or shop.
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Shape: Patented design 009053226-0001
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Rotation Options: There are 4 modes to adjust the winding way that can match different brand of watches. Allow the watch to move left, right, or alternating directions at different intervals.
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Directional Settings: Clockwise, counter clockwise and bi-directional.
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Cuff: Patented lock-in cuff ‘locks’ your timepiece into the rotator drum for a secure fit. Detachable base to accommodate all wrist sizes without putting pressure on your bracelet.
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Battery Option: Runs solely on AC power (universal adapter included).
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Storage: 6 winding modules, 5 watches holder and 1 jewellery drawer.
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Material: DUKWIN Automatic Watch Winder for 6 watches is made of 100% handmade wooden with acrylic organic glass window, stylish piano-gloss exterior and the interior vegan leather.
DETAILS
- Rotation knob
- Built-in LED illumination
- Watch display storage
- Built in drawer storage for jewellery
- Ultra quiet motors
- Comes with a power adapter of AC/DC 5.0-volt.2A output.
- Product measuring 36cm (L) x 20cm (W) x 44cm (H) / 14.17" x 7.87" x 17.32"
- Package measuring 48cm (L) x 36cm (W) x 57cm (H) / 18.8" x 14" x 22.4"
- Weight: 11.6kg
Note: Measurement may vary by 2 - 3 cm between the described size and the actual size.
Classic 6 watch winders with 5 watches storage information
- This classic 6-watch winders from Dukwin presents the ideal solution for winding up to 6 watches at the same time and with a watch deck storage to display your another 5 watches. All presented in an elegant closed display case. Showcasing our usual commitment to quality design and engineering, this 6-watch winder incorporates a number of luxury features that make it stand out from the crowd.
- This winder operates on a basis of gentle rotation to wind watches. Older generation Watch Winders were programmed to be always on (i.e. rotating without a pause) in an effort to wind the watch as quickly as possible. This can lead to over-winding of a watch and potential damage to the main spring. Gentle rotation ensures a consistent movement over a longer period of time that won't over-wind your watch.
- When initially turned on the rotor turns for 1 minute before pausing. The length of the pause is determined by the Turns Per Day setting (a lower TPD setting will mean a longer pause and vice versa) and once it is completed the rotor turns again for just 1 minute. This cycle continues silently for 12 hours, then rests for 12 hours, before beginning again and so on until the winder is turned off.
- If the Direction setting is set to clockwise then the rotor will always rotate in a Clockwise manner; the same principle applies if the Direction setting is set to Anti-Clockwise. However, if the Direction setting is set to the third setting, Alternately Clockwise/Anti-Clockwise, the first 1 minute rotation will be Clockwise, the next 1 minute rotation will be Anti-Clockwise and so on, ensuring your watch gets a balanced, yet gentle, rotation.
- At Dukwin we take design and quality seriously and we aim to deliver that in every one of our products. We offer models from the single and dual watch winder up to 24-watch winders, as well as a range of accessories includes repair kits and watch cases. With free UK, US, Australia and some of European Country mainland delivery, we aim to ship all items within 48 hours and use only reputable couriers such as Royal Mail, Hermes, UPS and DHL Paket ect.
WINDING MODES
Mode 1: Rotate 2 minutes clockwise, rest for 6 minutes, cycle repeat
Mode 2: Rotate 2 minutes counter clockwise, rest for 6 minutes, cycle
repeat
Mode 3: Rotate 2 minutes clockwise, rest for 6 minutes, Rotate 2 minutes
counter clock-wise,rest for 6 minutes, cycle repeat
Mode 4: Rotate 5 minutes clockwise, rotate 5 minutes counter -clockwise,
repeat above for 3 hours, rest for 9 hours, cycle repeat.
